Renting out your house is no easy decision to make. It requires the help of a trusted person who is ready to intervene whenever necessary. Nothing can be left to chance and practically every eventuality must be catered for.
Our concierge service is a property management organisation that takes some of the burden off owners looking to rent out their properties in Provence.
The steps to successful letting
Our 18 years’ experience in rentals and the hotel business means we fully understand the expectations of both travellers and property owners. Over time we have built up a whole range of services:
Creation and publication of your rental advertisements:
After discussions with you to determine your needs, we draw up the ads and publish them via various booking platforms: Air BnB, Abritel, Homeaway, Booking.
Customer relations management:
We take care of all contacts with the client, from establishing their booking contract to returning their security deposit.
Check in/Check out:
It is important to us to be present in person for check-in and check-out procedures (except in the event of arrival after 7pm or departure before 8am). A report is sent to you after each check-in and each check-out.
Our staff speak three languagues.
Cleaning and laundry services:
The cleaning is done by a team of local professionals.
Only eco-friendly household products are used.
The laundry service is provided by a solidarity and rehabilitation centre for women in difficulty.
Our working relationship with property-owners is based on complete transparency and trust. Once a minimum rental income level has been determined, owners benefit from online access to their rental schedule and earnings.
Property-owners, join us!
If you have an outstanding property to put up for rent, we’d be delighted to know more. Send us a few photos and we’ll get back to you as quickly as possible.